Saturday, October 4, 2014

Conflict Resolution

A couple of months ago, I quit my job, because the administrators and two other staff member were not effective in communication or the running of a high quality facility. I worked for a child development center in Hattiesburg. Over the past two years, I enjoyed my job as a teacher. I strived to keep my children and families happy. About a year and a half after I began permanently working for this center, a female co-worker began to harass me any way she could. The former program manager made her feel as if she were the best educator in the world; remind you, that she did not have an education in the field of early childhood. She did not even have an associate degree. This is where administration failed; all employees who were in a lead teacher’s position must possess at least a Bachelor’s degree. It was apparent that the program manager favored this individual and this caused major division in the work environment. Please understand, that this female watched my every move; hoping I would do something for her to report. She often told lies to the executive director and others, regarding my competence. Many people did not believe her, because they knew me. I was well liked by the children, parents, and other workers. I realized that this female was jealous of my achievements and my status at the center. She approached me several times, in a negative manner. One strategy I used, was listening to her, to see if there was something I could do to improve myself; when those efforts were not successful, I tried another strategy. I tried to do my part as a team player, with efforts to create a less stressful environment; but it was not enough for her. She believed that she could do anything she wanted, because she had favor with the program manager. I communicated to her several times, that I was not happy with the way she treated me; finally, I told administration about this employee. After the program manager resigned, things got worse; nothing was being done to make the situation better. I told administration that I was not happy with the center and the way it was being conducted. Finally, they offered me a better position; I smiled and declined it. A few weeks later, I resigned my position as a lead teacher. I know that my children, the parents, and my co-workers, did not want me to leave. I was beginning to hate coming to work each day, because of the harassment. My strategies of listening, responding empathetically, reciprocating and being supportive, did not prove to be productive in this situation. Since this incident, a job found me; now, I am my own boss, I work with a private family who adores me and support my efforts as an educator. I am happy I left; sometimes, certain things are not meant for us. We must read the signs and make a move that has our best interest at heart. How would you have handled this situation of jealously?

Lah-Lah

Sunday, September 28, 2014

My Communication Evaluation


This week, I learned a few new things about how I communicate with others. I have been told, from time to time, I am mean and sometimes I say things that are hurtful to others. I know when speaking to others regarding things that are foolish, I tend to be more insensitive. In my experience, I try to take what others say about me and apply it to the overall change of myself. I have been told several times that I need to watch how I say things to others; sometimes I do not know how cruel I am until I stop and listen to what I have said. I do not intentionally set out to hurt anyone; however, sometimes it occurs. Over the last few years, I have tried to approach communication from a different angle; now, I try to actively listen to others to see what they will contribute to the conversation.
During the self-evaluation test for communication, I learned a few things about how others view me as a communicator. A personal male friend of mine, and my sister gave me a little insight on who I am as a communicator. They said, sometimes I can be harsh; but they realize that I do not say or do things to intentionally hurt others. The test he took regarding my communication in public surprised me. He revealed that he did not notice any tension, stress, or discomfort in me while communicating in public; he also thought that I enjoyed speaking to groups. This shows that body language can differ from a person’s mental perspective. I enjoy talking with others I am familiar with; however, I am slightly uneasy when speaking to large groups of individuals, whether I am familiar with them or not. I was surprised, because I thought everyone knew how nervous I am when speaking to a group; this shows that he does not really know my feelings regarding communication in public places. Maybe I hide my fear well. Nothing else about the test surprised me. I know how aggressive I am and how aggressive others think I am regarding communication.
This week, I learned many important things regarding communication. I learned how important it is to actively listen to others in all communication settings. Listening helps the listener gain vital information regarding a topic or situation. I also learned the importance of self-monitoring; according to O’Hair and Wiemann (2012), it is important for one to have an ability to watch their environment and others for cues as to how to present one’s self in situations. This is important as a professional in the field of early childhood, because I will encounter many people in different situations, and self-monitoring will help me succeed in my endeavors. Considering the importance of listening and self-monitoring, professionally, I will become a better communicator when dealing with child and family issues. Personally, it is important for me to possess these two characteristics because it allows me to be more understanding and empathetic of my colleagues, family, and friends.
Lah-Lah

References

O'Hair, D., & Wiemann, M. (2012). Real communication: An introduction. New York: Bedford/St. Martin's.